Our customer satisfaction surveys are important. They provide us with actionable insight to create a better experience and an elite service that can’t be matched. Our mission is to create a consistent personalized relationship. Here is our total combined score rating from our clients on our last survey.
|Ranked 1 out of 5 where 1 = Highly dissatisfied||Rating score|
|How would you rate your level of satisfaction with us?||5 –Highly satisfied|
|How likely would you be to recommend us to a friend or colleague?||5 –Highly satisfied|
|Please rate the Monthly Newsletter.||4.5 -Satisfied|
“From the moment I first met Zena I was completely comfortable with her being my Financial Advisor. I didn’t feel intimidated and felt that she had a caring and vested interest in helping me achieve my goals. Recently, I had mentioned to my friends that if they are seeking a Financial Advisor, I would highly recommend Zena for these exact reasons. Zena is an amazing woman!”
C.M. Regina, SK
“I feel that Astra truly cares about fullfilling my financial needs and concerns. I ENJOY my periodic appointments with Zena to keep me on financial track and her most helpful guidance. Love your location and office and wishing you all the best.”
“Thank you for your amazing support and guidance.You do excellent work!”
“You guys are doing awesome!! Thank you so much for making me feel so supported.”
“When I first met Zena at one of our financial meetings, I knew immediately, she was a very caring person. She listened intently to our questions and answered them in terms we could understand. When my husband passed away, she was able to get all our Investments changed over to my name very quickly and gave me the confidence to be able to deal with all my finances and commitments. She helped me get the Insurance claims done and gave me advice on the work needed with an Estate, even recommending a lawyer and an accountant.
D . A. Regina, SK
There are no secrets to success. It is the result of preparation, hard work and learning from failure.Colin Powell